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Customer Testimonial Video Production

Creating customer testimonial videos that will boost your brand’s credibility. Stand out with testimonial video production.

Trusted Clients

Providing video solutions across many industries. Working along trusted clients like Microsoft, VISA, TeamViewer, Slack, etc…

getting familiar with customer testimonial videos

Customer videos feature a satisfied customer sharing their great experience with your service. The videos are widely used by brands and companies to build credibility and a positive public image.

If you share the same purpose, we can help you achieve it.

We’ll provide the best video production you can ask for. Guiding you through the process, explaining what makes a good customer video.

Benefits

customer testimonial videos: what are the benefits?

  • BRAND CREDIBILITY

    Customer videos do wonders for building a brand’s image. In the eye’s of the public customer testimonials are more worthy than any of the advertisements you place.

  • WORD-OF-MOUTH MARKETING

    The most powerful marketing tool out there, customers sharing their stories with you. Customer videos sway potential customers to try out your service.

  • INCREASE SALES

    Customer videos will help you spread awareness about your service and build trust among customers. This naturally leads to an increase in sales.

UTILIZING CUSTOMER TESTIMONIAL VIDEO PRODUCTION

Put customer videos to use and achieve your brand’s objectives. You can utilize customer videos for multiple purposes, getting results while saving on resources. Spread awareness about your brand while simultaneously building great customer relationships.

Here are some situations where you can put customer videos to use.
  • 1

    NON-AGGRESSIVE ADVERTISEMENTS

    One of the most popular applications for testimonial video production are advertisements. Interviews with your existing clients will interest potential customers way more than flashy images. Draw in viewers with stories from your customers.

  • 2

    SHARING YOUR PURPOSE

    Use client testimonials to share your purpose with the public. Show your meaningful message and dedication. Customer videos that will get the viewer emotionally involved in your purpose.

  • 3

    WEBSITES & SOCIAL MEDIA PLATFORMS

    Share customer testimonial videos on your company’s official page and social media platforms. Include a testimonials section so potential clients can hear from your customers. Adds to credibility and encourages visitors to take action.

Why Choose Us

CRFT will make your brand stand out

  • DEDICATED TO GET YOU RESULTS

    CRFT values results more than anything. Doing customer testimonials the right way. We will work closely with you and offer insights on how to make the best testimonial videos. Success is guaranteed with our team of creators.

  • ESTABLISHING PRODUCTIVE COMMUNICATION

    The most important part of any of our collaborations is the communication we have with the clients. We want to understand your goals so we can make the perfect customer video for your initiative.

  • REASONABLE PRICING

    Our pricing model is designed to save your resources while getting the results you want. Providing a cost-efficient marketing tool for companies all over the world. Get in touch with us to get an estimate.

Working process

CUSTOMER TESTIMONIAL VIDEOS: THE PRODUCTION PROCESS

Your first time doing customer testimonials? No worries, you can find out how the production process goes before contacting us. Check out our working process for insights on how we will make the video.

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REVIEWS FROM OUR CUSTOMERS

ANY QUESTIONS? LOOK HERE

How much do customer testimonial videos cost?

The cost of our customer testimonial video services ranges from $10,000 to $50,000. That’s a pretty wide range, so where does your project fit in it?

There are several stages in the making of the video that affect the price. Some stages are optional. So the cost really depends on the duration and style of the client testimonial video. And your budget, of course.

Whether you need dialogue writing and live recordings changes the cost as well. Some clients already have a written dialogue, for others we create one, so that increases the price.

Even with a tight budget, you can still get the right service dedicated for your purpose. Contact us to find out more about the pricing model, we’ll provide an estimate for your project.

Is it possible to speed up the customer testimonial video production process?

Our team works on a tight schedule to make sure our client’s deadlines are satisfied. We discuss the timeline with our clients until we agree upon a deadline.

What if your customer testimonial video requires urgency? Well, the CRFT agency is flexible and makes an effort to speed up the process whenever it is needed. To deliver an urgent project, we must acquire additional resources and reorganize our teams. Because of this, we charge more for speeding up the process.

We will make an effort to deliver the customer testimonial video as fast as possible.

How long does it take to create a customer testimonial video?

The customer videos we do, on average, take 6-8 weeks. Due to the difficulty to set up a schedule for recording. To create the customer video, we have one main problem. Your availability to meet with the customers. And of course, the customer’s schedule.

Once we have everything ready to go, the process will go smoothly and fast.

How do I choose a video style?

If you don’t know what customer video style is best for you, our team will help you pick one. When choosing a customer video style, the most important things to consider are your purpose and your budget.

You want a video that will benefit your purpose the most. The testimonial style you choose should offer advantages specifically for achieving the goals you want.

Need some inspiration for a client testimonial video? Check out testimonial video examples, maybe that will help you out. Contact us to find out how we can customize the style you have picked.

What briefing material do you need?

CRFT will send a questionnaire for you to fill out, here you will provide us with some briefing materials. We need: length of the video, whether you want the interview to be in person or online. Your schedule for shooting the video, your budget estimate, a delivery date, and your purpose. If you don’t have a script ready with questions, we can get you in touch with our screenwriter.

We’ll go through everything in our discovery call, having the briefing material ready just speeds up the process.

How does the testimonial video production process work?

Informing clients on how their project will be executed before approaching us.

The testimonial video production process starts with a discovery call and brainstorming stage. Here, we will share ideas and form a strategy for shooting the video. Once done with shooting, we have the footage ready. We’ll work on graphics design, animation, music and montage. The video shooting process depends on whether we are meeting up at a location or doing an online meeting. Over Zoom or another platform.

Throughout the testimonial video production, we will stay in touch with you. Asking for feedback to make sure you get the video you wanted. We also do outsourcing where we share source files. So you can use the materials in any future projects along with a guide on how to use them.

How can I be sure that the video will look as I envisioned it?

At CRFT, client satisfaction is a priority. That’s why our clients are largely included in the whole process.

We want our clients’ ideas to be visualized exactly as they wanted. The way we make that happen is by communicating with clients throughout the execution of the project.

We will ask for feedback on the story, illustrations, and designs. We also reserve the last week for feedback and revisions.

How do I get started?

To get started with CRFT, just send us a message and schedule a meeting.

You will be asked to fill out a form when scheduling. Here, you will provide us with the information we need for starting the video production. It’s okay if you don’t have some of the information, remember, sharing your purpose is the most important thing.

When we meet, we will discuss everything with you, from the production process to pricing, and delivery time. Once we work things out, we can move forward.

You should know that we require an advance of 50% of the project’s cost. When we finish the testimonial video production, feedback, revisions and all. You will pay for the rest of the project.

Contact us to find out more about our testimonial video services.

what’s next?

take the first step to customer onboarding!

  • Get an accurate estimation

    Complete our online quiz to receive an estimate for your project’s cost. Our team will follow up with you regarding the calculation.

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  • schedule a free onboarding call with us

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